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Increase revenue from your website.
We identify and address friction points in your users' journeys to make your website perform far more effectively.
Increase revenue from your website.
Reduce drop-off by improving user experience.
Drive the results that matter, such as in-person visits, online purchases or donations.
The first step to understanding how well your website is performing is to ensure that you are tracking visitor behaviour accurately and consistently. We'll configure Google Analytics 4, Visual Web Optimizer and Microsoft Clarity to capture user behaviour data. This enables us to develop a current understanding of user behaviour and will allow us to track success over time as we begin to improve conversions.
We'll set up funnel analysis for key goals that are important to your users and your organisation. Funnel analysis is a highly visual way of looking at each step a user takes on their journey, and allows you to identify where users mostly are likely to drop off.
A/B testing allows us to test new tactics for increasing conversions. This may be the wording on a call to action or the position of a ‘book now’ button on a page. By serving different versions to your website visitors, we are able to measure the effects of these small changes. Where they offer significant improvements, they will be implemented on the site for all users. These marginal gains may each be small, but they can add up to a big difference in conversion rate.
We will provide monthly analysis of all tests, optimisations and recommendations based on the latest data to form an ongoing programme of constant improvement for your website.
“Within two months of go-live we are hitting all of our KPIs - Bounce rate has gone way down and conversion rate in our donation journey is up by 1400% - stats we could have only dreamed of when we embarked on the project.”