Agile Delivery Lead

You're a genuine agile practitioner and a senior delivery and operations expert, and you share that expertise freely with squads, colleagues, and leadership alike. You see the agency as one connected operating system. 
 

You create the conditions for squads to deliver with autonomy inside sensible guardrails. You coach and unblock, raising people's capability rather than taking the work off them. 
 

You make sound, timely calls, sometimes with incomplete information, and you understand the wider implications for the project, the squad, and the agency. You make the great majority of delivery decisions independently. 
 

You're authoritative, personable, and persuasive, with real gravitas. You turn delivery and operational complexity into clear, human language that helps people understand not just what needs to happen, but why. 
 

You see how people, processes, tools, and workflows connect across the agency, and you design solutions that work across squad and team boundaries. 
 

You're calm under pressure, take ownership of problems, and work through difficult situations without passing the buck.

Significant experience leading delivery across multiple teams or projects, having owned a delivery discipline rather than just contributed to one. (Essential) 

Expert agile practitioner, able to define and continuously improve a delivery method: cadence, ceremonies, ways of working, and playbooks that teams actually use. (Essential)

Strong track record of building delivery plans and milestones across teams, and reporting progress credibly to clients and senior stakeholders. (Essential) 

Confident with RAID (risks, assumptions, issues, dependencies) as everyday practice, and with the metrics that make delivery legible. (Essential)

Experience taking a team that's new to agile and coaching them into agile ways of working, bringing people with you through the change. (Desirable)

Experience line managing and coaching delivery or project management people, including in a matrix where day-to-day priorities are set by others. (Essential) 

Comfortable coaching less experienced colleagues and running a community of practice that raises standards across teams. (Essential)

Experience leading recruitment, onboarding, and development for delivery roles. (Desirable)

Experience designing and embedding delivery frameworks, processes, and documentation standards that enable teams without slowing them down. (Essential)

Comfortable owning a systems stack (for example Float, Jira, Confluence) and keeping it healthy, integrated, and well adopted. (Essential) 

Uses AI tooling confidently as part of day-to-day work, and is critical enough to know when to trust its output and when to override it. (Essential) 

Track record of identifying and shipping automation that reduces admin and improves productivity. (Desirable)

Agency or consultancy background, comfortable across concurrent projects and clients. (Desirable) 

Experience with, or genuine interest in, the higher education, cultural, charity, or public sectors. (Desirable)

Familiarity with Drupal or an equivalent CMS delivery context. (Desirable)

Let us know if you have any of the following, but they're not essential. 

Programme or portfolio management experience. Agile coaching or Scrum certifications (we don't require certificates; evidence of the skill matters more). 

Understanding of WCAG 2.2 AA accessibility standards and why they matter to the work we do.

We act with trustworthiness, understanding and empathy with each other and our clients.

We like simple, elegant solutions to problems. Our processes make it easy to get work done and easy for our clients to work with us. 
 

We show our clients the way, providing clear, concise and confident explanations and advice.

We take responsibility for our work, both individually and as a company. 
 

Having fun is an essential part of working at Numiko. We develop great relationships with our clients and each other. 
 

£55,000–£65,000, with a yearly performance-based bonus.

A generous holiday entitlement, including your birthday off. 
 

We like a healthy work/life balance, so ask people to be in the office at least two days a week. 
 

Your own yearly budget for personal development or just for nice things to improve your working life.