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Unmet Expectations: Member Attitudes to Professional Association Websites

Report: Member Attitudes to Professional Association Websites 

Report: Member Attitudes to Professional Association Websites 

Unmet Expectations: Member Attitudes to Professional Association Websites

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Our research reveals what members of professional associations think of their websites. It's not good. 

About the report

We surveyed 98 professional association members to uncover their attitudes toward their association's website. 

The report reveals where the digital experience is falling short and why. 

More importantly, it highlights the opportunities for membership bodies to transform their websites into strategic assets that engage, retain and grow their communities. For digital teams in professional bodies and membership organisations, this report is essential reading to understand the gap between what members need from your website and what they currently get – and how to close it.

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Get the report

Download our report: Unmet Expectations: Member Attitudes to Professional Association Websites 

File size
7.8 MB
Created
2025
Format
PDF