Insights
Through our work, we uncover insights into technology, people and ways of working. You can read some of the highlights here.
Convincing senior leaders and digital teams to embark on a big digital project can be tough. We map out how you can achieve buy-in by understanding the challenges you’ll face and providing tactics to address them.
We reveal how we build highly flexible websites that empower digital teams to create the content they need whilst maintaining a consistent design approach.
We share what we’ve learnt from running digital projects that are designed around the needs of their users.
The latest rulings on cookie banner designs mean that most of your users will reject your cookies. To be able to measure your website's traffic you'll need to use cookieless analytics tools. We look at how you can do this with advanced consent mode in Google Analytics.
Our co-founder David Eccles explores what digital brands are, how they’ve evolved, and why they need to be holistically considered across the entire digital experience.
We examine what it takes to run insightful user interviews that can help you better understand the challenges users face and how to solve them.
Our concepts for how AI tools can be used to enhance the visitor experience in museums and galleries and the wider GLAM sector.
We lay out what digital maturity is and why it matters. We’ve also developed a tool to let you assess your organisations digital maturity so you can benchmark when your organisation is at and get recommendations for how to improve it.
Briefs play a key role in selecting an agency and set your project up for success. To help you craft an excellent brief, we've laid out what makes a great brief for digital projects.
A successful website content migration needs three things; a content audit, a decision on what to migrate, and a timeline.
Running a content audit can help you simplify your digital estate and get better results by better targeting your content efforts.
We've collated ten of the most interesting, creative, and effective museum and gallery websites.
Watch our video to see what we got up to this year.
We map out the most important new features Drupal 10 unlocks to help you decide if you should upgrade your current version of Drupal, or migrate your website from a different CMS.
Digital collections have evolved through three distinct generations to where they are today. We now see a fourth stage on the horizon, enabled by new AI tools that will make ever-more personalised interactions with digital collections possible.
We explain how you can combine the power of Google Analtyics 4 and BigQuery to create a free customer data platform to take your use of customer data to the next level.
How charities can maximise the effectiveness of their £7,000 free monthly advertising credits
Picking the right CMS is a crucial decision for your website, and some are better for large websites than others. We break down the best options.
AI can be a powerful tool for museums, both for curation and to bring objects to life. We wanted to share our ideas for how museums can use this new technology to delight visitors and enhance their experience.
New tools and better processes: A breakdown of what our team worked on during our annual internal week.
With over 50% of prospective university students deciding where to study from the website alone it's crucial your university's website is well designed.
How can your university successfully attract more of your target students?
How universities can leverage their own students to boost the effectiveness of their marketing and student recruitment efforts.
Set your project up for success by engaging stakeholders from the start with an effective plan.
User research sits behind all the best digital projects. We distil the best insights from our years of running user research projects to explain how to get started with doing user research for your website.
We reveal the strategies that propel charity websites to new heights and connect those who need it most with a vibrant community of supporters.
We're building AI tools into Drupal to make it a more powerful CMS. Our prototype helps streamline CMS admin tasks.
We round up some of the most effective and stunning designs for non-profit's websites
We look at what the latest Web Content Accessibility Guidelines (WCAG) are and how you can design your website to meet them.
The key to creating an effective website? Getting the Information Architecture right
How to reduce the environmental impact of your digital activities